1.
What is Norwaynvisitor.com
2.
Is Norwaynvisitor.com a secure site?
3.
Where is Norway Visitor located?
4.
Who operates the holiday arrangements on this website?
5.
How do I pay for my bookings at Norwayvisitor.com?
6.
When is my credit card charged when I book directly at Norwayvisitor.com?
7.
What if I need to cancel my tour?
8.
How far in advance should I book?
9.
How does the booking proccess work?
10.
When do I receive the vouchers?
11.
How do I contact Norway Visitor?
12.
What time is Norway Visitor open?
13.
Do you offer discounts for children?
1.
What Is Norwayvisitor.com
Norwayvisitor.com is the online booking site and trading name of Norway Visitor, whose registered office is at Torggata 10, 0181 Oslo, Norway. Norway Visitor is a locally operated travel agency specialising in incoming tourism and is fully licensed as such by the Norwegian government.
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2.
Is Norwayvisitor.com a secure site?
Norwayvisitor.com provides all the security customers need. All transactions on the web are secured by SSL encryption and the web is hosted by EC software, one of Scandinavia’s leading companies in the information technology sector.
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3.
Where is Norway Visitor located?
Norway Visitor is a locally operated travel agency. Its office is at Torggata 10, 0181 Oslo, in the heart of the city.
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4.
Who operates the holiday arrangements on this website?
Norway Visitor works with the most experienced and reliable tour operators and travel companies in Norway, offering a wide selection of tours, car rentals and accommodations at competitive prices.
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5.
How do I pay for my bookings at Norwayvisitor.com?
To pay for your bookings at Norwayvisitor.com, you must hold a valid credit card. If you do not hold a valid credit card or do not want to send your credit card number through the Internet, then you can send your bookings directly to our sales office in Oslo through our online booking form, by fax or e-mail and pay by electronic bank transfer or a certified bank cheque.
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6.
When is my credit card charged when I book Directly at Norwayvisitor.com?
When your bookings have been confirmed by e-mail or fax, your credit card will be charged.
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7.
What if I need to cancel my tour?
We regret that we are unable to offer a full refund in the case of cancellation. The cancellation fee depends upon the length of notice and the type of booking. Please refer to the Terms and Conditions section “Cancellations”.
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8.
How far in advance should I book?
All travel arrangements should be booked at least 48 hours in advance. For self-drive and custom made tours, we strongly recommend you book a few weeks early.
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9.
How does the booking process work?
When you have submitted your booking and personal details through Norwayvistor.com, a travel consultant will view the booking. The travel consultant will crosscheck your booking and send you a confirmation within 48 hours. Your credit card will be charged at that time. If our travel consultant is unable to obtain confirmation, then an alternative will be offered. If the customer does not accept the alternative or Norway Visitor is not able to offer an alternative, no charge will be made to your credit card. When the booking has been confirmed and your credit card has been charged, Norway Visitor will issue the invoice and vouchers for your travel arrangements. It is optional whether you want to have the travel documents posted to your address or pick them up upon arrival.
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10.
When do I receive the vouchers?
Norway Visitor posts travel documents to your address 24 hours after confirmation. The delivery time depends on the method of dispatch you choose. You can also choose to have your travel documents delivered to your accommodations upon your arrival or pick them up from our office.
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11.
How do I contact Norway Visitor?
Norway Visitor aims to answer all e-mails within 48 hours. The address is
info@norwayvisitor.com. You can also call our customer support line to talk to one of our travel consultant, Tel:+(47) 22336630.
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12.
What time is Sweden Visitor open?
Monday – Friday: 09:00 - 18:00, Saturdays: 11:00 - 17:00, Sundays: Closed - (We offer a 24-hour help line for our customers).
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13.
Do you offer discounts for children?
Norway Visitor offers children’s discounts for most tourist services published on this site. Please send us an e-mail at
info@norwayvisitor.com for further information.
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